E-Mail: support@icypristine.com


9854 National Blvd # 1057 Los Angeles, CA 90034, USA


Free standard shipping on all orders


Support forum provide for over 24h, every day.

FaQs. General Information

Can I change my order?
If the order hasn't been process yet, you can still change your order. If you want to change your order just send an email to sales@icypristine.com
Can I order by phone?
Yes, we made our website user friendly to mobile devices so that it would be easier to order using phone.
How do I cancel my order?
If the order hasn't been process yet you can cancel your order, send an email to sales@icypristine.com to request a cancellation on your purchase.
Well I receive an email regarding with my order?
Right after you've placed the order you'll receive a confirmation email.

How to put multiple products into the same order?

Just simply add it to cart, you can check out all of your orders in your shopping cart.

I want a refund on my order.

What forms of payment does the shop have?

We accept Visa, Mastercard, AMEX, Discover and PayPal

How long does it take to ship my order?

Card payment error?

How to use discount codes?

How to track my order?

How can I confirm that I'm already a brand partner?

After 5 business days after ordering, An email will be sent to you with a Brand Ambassador Registration link for you to register your account.

How can I get my compensation?

How long does it take to ship my order?

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